...And everything gets done slower. Its miserable to have a cold, to have a runny nose, feeling yucky and still have to run errands and follow a routine. Today we went to the gym, the physical therapist could barely hear me with my scratchy voice. I am still trying to identify how to make things better. I think its large part of my personality to try to "fix it" before calling it quits but really, I can't stand this PT or this gym. My list of dislikes is getting longer every time I go.
I don't like:
1) the unprofessional: its a kids place, I get it, but you can have your receptionist say "good morning, how can I help you" instead of glancing over her desk and saying "who are you?".
2) The workers are in the same space with each other all day long and yet they pick my son's 30 minutes of a session to have conversation about other students and other things while the son is being stretched and prepped for exercises. again, unprofessional
3) the lack of attempt to being kind to my child. For instance his name is Felipe. I can't imagine that any one working with a child will not call them by their first name through out 30 minutes. You need to catch his attention, call his name. "you" "Hey" "hey now" doesn't cut it. It shows you can't even bother to learn his name and it shows that you aren't interested efficiently and effectively capturing his attention.
4) what up with all the mats being so close together, I can hear all of the activity of the next child. There is no boundaries as evident by the fact Felipe almost got pushed over by another therapist who was speaking to a child and didn't see my son on the floor.
5) why does this therapist sit there is silence for 30 minutes and then say, you need to work on this some more? Work on what? I am not a mind reader, you clearly thought you communicated something that you did not.
6) I gave them at least 30 page copy of his medical record and not one question as when it comes to his recovery or progress. it shows me that 1) again you don't care and 2) you don't know anything. its important to know if the fatty tumor was resting on L2 or L3 bc then you can gauge the progress. how is she marking his progression otherwise?! a guestimation?
7) Why show felipe, lover of all things ball related, a huge pit of balls and then tell him not to go there. like why?! A huge pit of balls of various colors, he isn't going to easily forget and he will spend all of his 30 minutes aching to get into the balls. And then you have this impression that he is hard to work with when in reality, you have set him up to fail!!!
8) the entrance has a very small waiting room for parents. the seats are fold out chairs. there is no space to get a child ready to go in or to leave.
this list is getting to long which means I just need to change location.
Felipe gets his new braces tomorrow. So tomorrows to do list is short bc I'm sick.
10am Brace Shop, 11am swimming, afternoon (no time yet) physical therapy. and I have to go the bank, post office and staples.
good night!!
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